Shipping & Returns
The Pink Turtle Return Policy:
- Within 14 days of receipt: refund offered in original form of payment
- Within 15-60 days: store credit
- After 60 days+ of receipt: NO RETURNS ACCEPTED
- Sale items (including BOGO sale), swimsuits not returnable
Returned items must:
- be unworn, unused, unwashed, unaltered and in pristine condition
- have original packaging and tags
- not be worn, including jewelry
- be accompanied by the receipt
We reserve the right to refuse any returns received after 14 days or if we determine that the merchandise does not qualify for a return. Please ship returns to:
The Pink Turtle
3801 Kennett Pike
Wilmington, DE 19807
Please re-pack the merchandise in the same manner it was received, such as a poly mailer or a jewelry box within a bubble mailer. The Pink Turtle is not responsible for damage to returned merchandise due to inadequate packaging.
Upon receipt, we will gladly exchange the item or issue a merchandise credit minus the cost of shipping. The Pink Turtle is not responsible for the shipping and handling costs for returned orders.
The Pink Turtle is not responsible for non-delivery. Please contact the USPS for non-receipt of merchandise.