Shipping & Returns

The Pink Turtle Return Policy:

  1. Within 14 days of receipt: refund offered in original form of payment
  2. Within 15-30 days: store credit 
  3. After 30 days+ of receipt: NO RETURNS ACCEPTED
  4. Sale items (including BOGO sale), swimsuits not returnable

Returned items must:

  • be unworn, unused, unwashed, unaltered and in pristine condition 
  • have original packaging and tags
  • not be worn, including jewelry
  • be accompanied by the receipt

We reserve the right to refuse any returns received after 14 days or if we determine that the merchandise does not qualify for a return. Please ship returns to:

The Pink Turtle
Attn: Returns
3801 Kennett Pike
Suite E120
Wilmington, DE 19807 

Please re-pack the merchandise in the same manner it was received, such as a poly mailer or a jewelry box within a bubble mailer. The Pink Turtle is not responsible for damage to returned merchandise due to inadequate packaging.

Upon receipt, we will gladly exchange the item or issue a merchandise credit minus the cost of shipping. The Pink Turtle is not responsible for the shipping and handling costs for returned orders.

The Pink Turtle is not responsible for non-delivery.  Please contact the USPS  for non-receipt of merchandise.