Welcome to our website. By accessing or using this website, purchasing products, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

This website is owned and operated by The Pink Turtle ("we," "us," or "our"). These Terms & Conditions govern your use of our website and the purchase of products from our store.

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products & Availability

We strive to display our products, descriptions, colors, and pricing as accurately as possible. However, we cannot guarantee that your device's display accurately reflects product colors.

Due to the nature of our boutique and limited inventory quantities, products may sell out quickly. We reserve the right to limit quantities purchased and to discontinue products at any time without notice.

We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud, unauthorized resale, or pricing errors.

3. Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice. While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

Payment must be received and approved before an order is processed and shipped.

4. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and are not guaranteed.

We currently ship only within the contiguous 48 United States. Customers are responsible for providing accurate shipping information. We are not responsible for delays, losses, or delivery issues caused by shipping carriers or incorrect addresses provided by customers.

5. Returns & Exchanges

Please refer to our Return Policy for complete details.

Current return policy:

• Returns are accepted within 14 days of purchase.
• Eligible returns receive a refund if received within 3 days of purchase or store credit if received between days 4-14.
• Store credit does not expire and may be used online or in-store.
• Items must be unworn, unwashed, unused, and in original condition with tags attached.
• Sale, clearance, discounted, seasonal, special-order, and final sale items are not eligible for return.
• We reserve the right to deny returns that do not meet these requirements.

6. Gift Cards & Store Credit

Gift cards and store credits are non-refundable and cannot be redeemed for cash except where required by law.

Lost, stolen, or unauthorized use of gift cards or store credits is the responsibility of the holder.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security or functionality.
• Upload harmful software, viruses, or malicious code.
• Use our content, images, or materials without permission.

We reserve the right to restrict or terminate access to users who violate these Terms.

8. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs, and other materials, is the property of The Pink Turtle and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, The Pink Turtle shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a product purchase shall not exceed the amount paid for the product in question.

10. Disclaimer

This website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the website or that the website will be free from errors, viruses, or other harmful components.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

The Pink Turtle
Email: [email protected]
Phone: 302-575-9864
Address: 3801 Kennett Pike E120
Wilmington DE 19807

By using this website and purchasing from our boutique, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.